Case Study: UC Health achieves paperless, efficient workflows with Lexmark Perceptive Content

UC Health - Customer Case Study

UC Health, the largest health system in southwest Ohio, needed a better way to manage paper-heavy accounts payable and financial workflows. The organization turned to Lexmark and its Perceptive Content solution to provide dynamic document management, imaging, and workflow access that could be used across departments and by staff of varying skill levels.

Lexmark implemented Perceptive Content to digitize and route documents, improving access, security, and process speed. The results included instant document retrieval instead of 15-minute manual searches, faster month-end reconciliation, stronger HIPAA-compliant protection, and a 50% reduction in paper use in HR. UC Health also expanded the solution beyond AP into human resources, purchasing, and materials, while easing Infor Lawson integration and reducing the need for outside IT support.

UC Health

Mary Brungs

Accounts Payable Supervisor