Case Study: The Money Shop achieves lower costs, faster service and secure document management with Lexmark

The Money Shop - Customer Case Study

The Money Shop, part of Dollar Financial Group in the UK, needed to cut printer consumable costs, replace paper-heavy transaction processes, and protect sensitive customer data stored in branch locations. Lexmark helped address these challenges with a scalable print and information management approach, using Lexmark Managed Print Services alongside Lexmark MFPs and Perceptive Software ImageNow.

Lexmark implemented centralized print consumables management and a digital capture workflow that scans customer documents, automatically indexes and files them on secure remote servers, and lets staff access data through Perceptive Interact. The result was expected savings of over £100,000 per year, faster customer service, improved employee efficiency, reduced waiting times, and stronger data security, while also lowering store footprint and operating costs.

The Money Shop