Case Study: Suffolk University achieves faster, safer student records management with Lexmark Perceptive Content

Suffolk University - Customer Case Study

Suffolk University needed a better way to manage thousands of student records that had to be retained for years, but paper files were consuming space and slowing down the registrar’s office. The university turned to Lexmark’s Perceptive Content document management solution, integrated with Colleague by Ellucian, to replace manual, paper-based record handling.

Lexmark implemented Perceptive Content as a secure digital repository that scans, links, and retrieves documents directly from student records. The result was faster access to files, reduced photocopying and storage costs, stronger document security, and major productivity gains — including record retrieval in less than a second and enough space saved to create an extra office.

Suffolk University

Bob DiGuardia

Director of Administrative Computing