Case Study: Sealing Devices, Inc. achieves operational efficiency with Lexmark

Sealing Devices - Customer Case Study

Sealing Devices, Inc., a manufacturer and distributor of industrial and electronic seals, gaskets, and sealants, was struggling with paper-based manual processes, crowded storage areas, and slow document retrieval. The company needed to connect document management and workflow with its Oracle E-Business Suite, and it chose Lexmark’s Perceptive Content to help improve efficiency and customer responsiveness.

Lexmark implemented Perceptive Content across departments including accounts payable, customer service, manufacturing, and human resources, with seamless integration to Oracle E-Business Suite. The solution was up and running in just two weeks, reduced data entry and physical storage needs, improved document access for employees and engineers, and helped Sealing Devices handle more invoice volume with the same staff while speeding customer service from days to minutes.

Sealing Devices, Inc.

Mike Clayback

IT Director