Case Study: Premera Blue Cross streamlines invoice approvals and AP workflows with Lexmark Perceptive Content

Premera Blue Cross - Customer Case Study

Premera Blue Cross, a nonprofit regional health plan serving more than 1.3 million members, needed a better way to share information across its many offices and speed up accounts payable and expenses processing. After evaluating document management options, the company chose Lexmark’s Perceptive Content to improve workflow and reduce reliance on paper.

Lexmark implemented a customized Perceptive Content solution that integrated with PeopleSoft Accounts Payable and Expenses, and the installation was completed in just three days. The result was faster invoice routing and approval, with satellite-office approvals dropping from five days or more to a much quicker electronic process, along with reduced mailing and paper-handling costs.

Premera Blue Cross

Cherie Hooks

AP, Systems Administrator