Case Study: North Kansas City Hospital improves efficiency and patient care with Lexmark Perceptive Content

North Kansas City Hospital - Customer Case Study

North Kansas City Hospital, a busy 451-bed healthcare facility in Kansas City, turned to Lexmark’s Perceptive Content to solve major paper-management and efficiency challenges. The hospital needed to reduce storage issues, streamline administrative work, and improve access to documents across systems like Lawson, Cerner, and McKesson.

Lexmark implemented Perceptive Content to digitize and link documents to transaction and patient records, automate workflow, and improve access for authorized staff. The results included eliminating overflowing file cabinets, saving about $100,000 a year in HR alone, reducing document lookup from days to minutes, nearly eliminating the EOB backlog, and improving both productivity and patient care.

North Kansas City Hospital

Karen Arora

Systems Administrator