Case Study: Minnesota State University Mankato improves student service and streamlines workflows with Lexmark

Minnesota State University Mankato - Customer Case Study

Minnesota State University Mankato, the largest school in the Minnesota State College and Universities system, was struggling with paper-based workflows that delayed admissions and financial aid responses across its many locations. The university needed a way to unify scattered documents and improve service for students, and it turned to Lexmark and its Perceptive Content solution.

Lexmark implemented a hosted document management, capture, and workflow system with a central secure repository, making student information instantly accessible on and off campus. The result was faster service, more efficient staff operations, reduced storage needs, and system-wide scale; Lexmark helped automate financial aid processing and eliminate manual handling of nearly two million pages, saving hundreds of hours and improving workflow visibility.

Minnesota State University Mankato

Dennis Fling

Systems Manager