Case Study: a major southeastern bank cuts printer fleet by 56% with Lexmark managed print services

Major Southeastern Bank cuts printer fleet by 56% with Lexmark

A major southeastern bank faced significant challenges managing its vast and decentralized printer fleet of over 30,000 devices from 17 different vendors. This led to exorbitant maintenance costs, a $2 million toner inventory, and overwhelmed IT support. The bank sought to drastically reduce the fleet size, simplify management, cut waste, and regain control over its printing infrastructure, partnering with Lexmark for a managed print services (MPS) solution.

Lexmark implemented a comprehensive managed print services agreement, replacing 30,000 personal printers with 13,000 strategically placed departmental devices. The solution included Lexmark Secure Print Release to eliminate paper waste and automated toner replenishment. As a result, Lexmark helped the bank achieve a 56% reduction in its printer fleet, generating massive cost savings on maintenance, toner, and energy while freeing IT staff to focus on other projects.