Case Study: Learning Care Group achieves streamlined HR and AP efficiency with Lexmark

Learning Care Group - Customer Case Study

Learning Care Group, a large early childhood education provider with more than 1,100 schools, was struggling with heavy paper-based HR and accounts payable processes that relied on faxing, filing, and manually searching documents. The volume of paperwork made compliance harder, slowed approvals, and created inefficiencies across its U.S. and international operations. Lexmark, through Perceptive Software document management, imaging, and workflow solutions, was brought in to help modernize these processes.

Lexmark implemented Perceptive Content and Perceptive Workflow, integrating them with Learning Care Group’s PeopleSoft system so employees could access documents directly from their screens. The solution improved visibility, reduced paper handling, sped up invoice approvals, and streamlined HR document processing for more than 20,000 employees. The impact was significant: the accounts payable team reduced staff by 9%, saving the cost of replacing three full-time employees, while also cutting time spent filing, searching, and auditing documents.

Learning Care Group

Lisa Wagner

Technology Coordinator