Case Study: Leading Financial Services Company achieves dramatic printing cost savings with Lexmark Managed Print Services

Leading Financial Services Company - Customer Case Study

Leading Financial Services Company, a major life insurance and financial services provider with a large U.S. office footprint, was struggling with a fragmented printing environment, multiple service providers, high costs, and confusing support for employees. The company needed to better control its output infrastructure, reduce spending, and improve efficiency across its offices, and turned to Lexmark for help.

Lexmark implemented a managed print services solution using Lexmark Managed Print Services, multifunction devices, proactive consumables management, and secure print release. The rollout standardized the fleet, centralized support, and automated toner replenishment, leading to a 65% reduction in devices, a 25% drop in annual pages printed, and a 35% decline in overall printing costs. The user-to-device ratio improved from 2.84:1 to 6.85:1, while Lexmark also freed IT resources and simplified printing for employees.