Case Study: a large regional bank streamlines printing and automates document workflows with Lexmark

large regional bank saves hundreds of hours a month with Lexmark

A large regional bank faced challenges with a fragmented and aging print environment of over 2000 devices from various vendors, leading to inefficiencies and high costs. The manual processing of new account forms resulted in significant errors and backlogs, and there were concerns about regulatory compliance. The bank turned to Lexmark for a solution involving managed print services and document management.

Lexmark consolidated and standardized the bank's print fleet, implementing Lexmark Smart Document Capture (LSDC) to automate workflows. The results included reduced costs for energy, paper, and toner. The solution dramatically improved efficiency, with one department processing documents in less than a third of the previous time and another saving hundreds of manual hours per month. Lexmark's technology also freed up full-time employees to focus on higher-level tasks.