Case Study: Imaging Associates improves patient care and physician collaboration with Lexmark NilRead Enterprise Viewer

Imaging Associates embraces Lexmark NilRead Enterprise Viewer for improved patient care and service to referring physicians

Imaging Associates, an Alaska medical imaging center, needed a better enterprise viewing solution after its PACS/RIS viewer proved hard to use and caused long delays for referring physicians trying to access images. The center evaluated several options and selected Lexmark NilRead Enterprise Viewer to improve access, usability, and support for physician collaboration.

Lexmark implemented NilRead as a true zero-footprint, web-based viewer accessible from smartphones, tablets, and PCs without downloads or plug-ins. The solution improved workflow and patient care by giving physicians faster access to reports and images, enabling easy collaboration and supporting EHR integration; Imaging Associates reported strong user satisfaction, quicker access within two hours, and responsive vendor support that delivered requested changes in minutes to hours.

Imaging Associates

Jason Roach

Director of IT