Case Study: HTH Worldwide achieves secure, efficient claims processing with Lexmark

HTH Worldwide - Customer Case Study

HTH Worldwide, a global healthcare access provider serving millions of travelers, students, and expatriates, needed a faster, more secure way for members to submit medical claims. Before working with Lexmark, members often mailed forms, emailed scanned documents, or uploaded smartphone photos that were slow, insecure, and frequently poor in quality.

Lexmark implemented Kofax Mobile Capture™ to let HTH’s mobile app capture and securely transmit claim documents directly to HTH servers, improving image quality and reducing exposure of protected health information on devices. The solution streamlined claims submission, cut delays caused by unreadable images, and positioned HTH to process tens of thousands of documents per year, with plans for even greater automation in the future.

HTH Worldwide

Andy Orr

Product Development