Case Study: DSG International achieves greater savings and efficiency with Lexmark Managed Print Services

How Lexmark’s International Managed Print Services unlocked potential for savings and growth at DSG international

DSG International, Europe’s leading specialist electrical retail group, was struggling to manage and control a fleet of more than 6,000 distributed printing devices across 700+ locations. The company needed help understanding the true cost of printing, reducing expenses, and improving efficiency across its international operations, so it turned to Lexmark and its managed print services.

Lexmark implemented an international Distributed Fleet Management solution with cost-per-page billing, consolidated devices, proactive consumables management, remote driver deployment, and monthly reporting. The results included a 20% annual reduction in printed output, a 22% reduction in toner cartridge use, thousands of hours saved in manual processing, and a reduced fleet of about 4,800 devices, helping DSG International exceed forecast savings and improve operational productivity.

DSG International

John Thorp

Group Chief Information Officer