Case Study: Bentall Kennedy achieves $1 million annual savings with Lexmark Perceptive Content

Bentall Kennedy - Customer Case Study

Bentall Kennedy, a real estate advisory and service organization, was struggling with a slow, paper-heavy accounts payable process across 50 office locations, processing about 1,000 invoices a day. The manual workflow created duplicate work, poor visibility, long payment cycles, and costly inefficiencies. Bentall Kennedy chose Lexmark’s Perceptive Content to help automate and connect its AP operations with JD Edwards EnterpriseOne.

Lexmark implemented document management, imaging, OCR, and workflow automation to digitize invoice capture, approval routing, and contract management. The result was a streamlined AP process that cut weeks from the payment cycle, enabled same-day invoice processing, improved data accuracy and auditability, and saved Bentall Kennedy $1 million annually. The company also achieved payback on its investment in just 11 months, while reducing the time to settle purchase card transactions from 42 days to 32 days.

Bentall Kennedy

Ben Adams

Business Innovations Manager