Case Study: Bedfordshire Police achieves faster information sharing and higher productivity with Lexmark Perceptive Search

Bedfordshire Police - Customer Case Study

Bedfordshire Police needed a faster, more reliable way to access new and historical data spread across multiple systems and formats, while handling a sharp rise in information requests. The force had been using a slow, labor-intensive, semi-automated search process, and turned to Lexmark’s Perceptive Search to support its investigative teams and information-sharing needs.

Lexmark implemented Perceptive Search as a single point of access for structured and unstructured data, giving Bedfordshire Police automated, accurate, and rapid search capabilities across millions of documents. The result was faster responses to information requests, significantly improved productivity, and the ability to share information among three regional forces despite technical and commercial differences in their systems.

Bedfordshire Police

Bob Johnston

Deputy Chief Inspector