Lexmark
174 Case Studies
A Lexmark Case Study
Argo Turboserve Corporation, a supply chain management and engineering company serving nuclear, aerospace, and industrial markets, needed to streamline slow document retrieval and disconnected processes across its divisions. Its existing imaging archive system was cumbersome and didn’t integrate with Microsoft Dynamics AX, so Argo Turboserve Corporation turned to Lexmark and its Perceptive Content process and content management solution.
Lexmark implemented Perceptive Content to connect documents directly with AX, giving employees instant access to drawings, specs, and part documentation from their screens. The result was a major productivity boost, with engineering teams saving about 40% of their time and repair-order turnaround expected to improve from 45 days to 15 days, while reducing manual effort and improving efficiency across operations.
Art Johnston
CIO