Case Study: SAFE Federal Credit Union achieves fraud prevention and regulatory compliance with LexisNexis Risk Solutions

SAFE Federal Credit Union Achieves Anti-Fraud and Compliance Success

SAFE Federal Credit Union (SAFE FCU), founded in 1955 and serving 199,000 members across 15 branches with over $500M in assets, faced a rising wave of fraud in 2008 that exposed limits in its manual identity‑verification process (SSN checks and internal data) and increased compliance risk. To strengthen anti‑fraud defenses and meet regulatory requirements, the credit union sought a more robust, real‑time identity solution.

SAFE FCU implemented LexisNexis Risk Management Solutions with InstantID to perform real‑time identity verification, risk scoring, auto‑correction of mistyped entries, and automated routing of suspicious cases. The solution improved accuracy and productivity, helped locate forgotten accounts and heirs, supported collections, paid for itself within eight months, and prevented an estimated 20–30 fraudulent loans in the first eight months while enhancing regulatory compliance.

SAFE Federal Credit Union

Doris Horton

Compliance/Loss Prevention Officer