Case Study: Philips achieves regulatory compliance and accurate customer data with LexisNexis Risk Solutions' Provider MasterFile

Royal Philips Electronics fuels regulatory compliance and customer data accuracy with the Provider MasterFile™

Royal Philips Electronics’ Healthcare division faced mounting regulatory and operational pressure to comply with the U.S. Physician Payment Sunshine Act and state transparency laws (Vermont, Massachusetts). Their manual customer-data processes were inefficient and risked inaccurate reporting, so Philips sought a partner to improve data quality—prioritizing compliance and protecting customer relationships—after identifying key attributes like state license, sanctions, NPI, teaching-hospital status, and Mass ID coverage.

Philips selected LexisNexis® Provider MasterFile for full access to HCPs, HCOs, affiliations and quarterly updates, leveraging a validated, rapidly changing provider universe. The result was lower data-management costs, higher-quality reporting and sales data, the ability to track U.S. spend on 10,000 unique HCPs/HCOs, outreach to nearly 8,000 providers to validate spend before reporting, and extended use of the data for targeting, sales planning and improved system interoperability.

Philips