Case Study: Global Entertainment Company achieves near‑real‑time fraud detection and 35% fewer chargebacks with LexisNexis Risk Solutions

LexisNexis® Risk Solutions Enables Global Entertainment Company to Enhance Operational Efficiency

A global entertainment company running multiple digital verticals—particularly online ticketing—faced growing losses as fraudsters used stolen identity credentials to quickly monetize digital goods. The company’s internal fraud system couldn’t keep up with sophisticated attacks, costing about $1M and creating a need for a scalable, near‑real‑time solution that blocked fraud without adding friction for legitimate customers.

By deploying LexisNexis Risk Solutions’ digital identity intelligence (Digital Identity Network and ThreatMetrix technologies), the company could link behaviors across devices and accounts, pierce proxy/VPN cloaking, and apply dynamic trust signals to flag or block risky transactions in near real time. The solution reduced manual reviews, identified a fraud source responsible for 40% of losses, cut chargebacks by 35%, blocked ticket purchases made with stolen credentials, and improved overall fraud detection and rules.