Case Study: A Leading North American Credit Union achieves a 50% reduction in third-party fraud with LexisNexis Risk Solutions

Leading Credit Union Cuts Third-Party Fraud in Half with LexisNexis® Emailage® and Fraud Intelligence

A leading North American credit union was losing as many as one in four online new‑member applications to third‑party fraud. Legacy point solutions and an incumbent email provider left gaps in signal, creating high false positives, heavy manual review workloads and friction that harmed member acquisition and forced the lender to offer less competitive products.

The credit union implemented LexisNexis Emailage and Fraud Intelligence on a shared decisioning platform to assess email, PII and behavioral signals in near real time. The solution captured 68% of fraudulent applications among the riskiest cohort, held fraud below 3% in the lowest‑risk 20% of applications, reduced false positives and manual reviews, sped up legitimate onboarding, and enabled expansion of fraud controls across additional channels.