Case Study: Erie Insurance achieves earlier fraud detection and fairer claims handling with LexisNexis Risk Solutions' FraudFocus Enhanced

Erie Insurance Improves Its Detection Process and Stays True to Its Values with LexisNexis® FraudFocus Enhanced

Erie Insurance, a Fortune 500 insurer serving 11 states and D.C. through 2,100 agencies, needed to protect customers and control costs while staying true to its values of fairness and stewardship. Facing an industry where fraud affects a significant share of claims and costs billions annually, Erie sought to improve its long-standing fraud-detection efforts and ensure consistent, timely review across all claims.

LexisNexis FraudFocus Enhanced—combining predictive analytics, linking technology and Accurint’s public records—was implemented as a customized, blended solution to provide automated alerts and deeper data at key points in the claim lifecycle. The platform enabled earlier identification of suspicious claims, more consistent and equitable review, better SIU referrals, improved adjuster effectiveness and more efficient use of resources, delivering measurable returns on Erie’s fraud-investigation efforts while reinforcing the company’s commitment to fairness.

Erie Insurance