Case Study: Large Biotechnology Company achieves faster, higher-quality clinical trial recruitment and reduced screen failures with LexisNexis Risk Solutions

Enhancing Clinical Trial Recruitment and Screening with Human API

A clinical-stage biotechnology company developing novel therapies for autoimmune conditions and running a phase three trial faced slow, costly recruitment and screening because patients’ complex diagnostic histories were scattered across multiple providers. Manual record retrieval—authorization forms, repeated calls, and faxed documents—created long delays, patient frustration, and an influx of unqualified referrals that increased screen failures and wasted site resources.

The company integrated Human API’s consumer app and data network to securely retrieve, standardize, and deliver consolidated, searchable medical records for each candidate. This enabled faster, more accurate eligibility assessments, improved the quality of referrals to trial sites, reduced costly screen failures, and enhanced the patient experience and trust—supporting better recruitment and retention.