Case Study: Pinole Police Department achieves stigma-free, 24/7 mental health access with Lexipol (Cordico)

Pinole Police Department - Customer Case Study

Pinole Police Department, a 28‑officer agency serving just under 20,000 Bay Area residents, faced persistent barriers to officer mental health: stigma, lack of culturally competent providers, and time-consuming employee‑assistance processes. To create a stigma‑free, confidential, 24/7 solution, the department partnered with Lexipol and deployed the Cordico officer wellness app.

Lexipol implemented a customized Cordico app for the Pinole Police Department that bundles agency‑specific resources, self‑assessments, videos, one‑touch crisis dialing, peer‑support connections and vetted therapists, plus a wellness toolkit covering 60+ topics. The result, Lexipol reports, was rapid adoption across the force, elimination of red tape and stigma around seeking help, routine peer referrals to therapists, and a stronger culture of wellness—now a formal part of Chief Gang’s ASHER model.

Pinole Police Department

Neil Gang

Chief