Case Study: Orange County Fire Authority boosts firefighter mental health and access to care with Lexipol's Cordico wellness app

Orange County Fire Authority - Customer Case Study

The Orange County Fire Authority (OCFA) — which operates 77 stations across 23 cities and protects nearly 2 million people — faced rising mental and behavioral health challenges among firefighters exacerbated by COVID-19 and changing job demands. To bolster physical, mental and emotional wellbeing across active personnel, retirees and families, OCFA adopted Lexipol’s Cordico wellness solution, an app built specifically for first responders.

Lexipol’s Cordico centralized OCFA’s chaplain, peer support and counseling services into a simple, anonymous app offering self-assessments, guidance on 60+ wellness topics and one-touch calling to support resources. Anonymized usage reports show growing adoption (especially among younger firefighters), word-of-mouth diffusion, and documented benefits in morale and family stability; leadership also cites anecdotal examples of suicides prevented and marriages saved, demonstrating measurable engagement and positive impact.

Orange County Fire Authority

Brian Fennessy

Chief