Case Study: Leander Fire Department achieves policy modernization and accreditation readiness with Lexipol

Leander Fire Department - Customer Case Study

Leander Fire Department, which serves 34 square miles with 67 uniformed firefighters and 9 volunteers, struggled with “borrowed” and hard-to-adapt policies, slow, email-driven collaboration on updates, and hesitancy to begin CPSE accreditation until policies were solid. To address these challenges the department turned to Lexipol, adopting Lexipol’s Fire Policies and Procedures (and later Implementation Services) to standardize policy content and improve document management.

Lexipol implemented its online policy platform and provided Implementation Services to customize, draft collaboratively, and integrate statutes and law into Leander’s policies. The result: clearer, department-specific policies that staff can access 24/7 from mobile devices, faster updates (eliminating weeks-long review delays), easier acknowledgment tracking, and greater readiness for accreditation — outcomes Leander attributes directly to Lexipol.

Leander Fire Department

David Lincoln

Division Chief