Case Study: Greenfield (WI) Fire Department achieves modern, legally vetted policies and on-scene guidance with Lexipol

Greenfield Fire Department Using Policy To Empower And Protect

Greenfield Fire Department, a 50-member department serving about 37,000 people near Milwaukee, had long struggled to rewrite an outdated and piecemeal policy manual—an issue made urgent by an impending turnover of half its career staff. In 2016 the department turned to Lexipol, adopting Lexipol’s Wisconsin Fire Policies and Daily Training Bulletin service to address the gap in consistent, legally vetted policies and training.

Lexipol worked with Greenfield to review and customize policies, rolled them out with a 45‑day acknowledgment period, and added monthly Daily Training Bulletins, a Knowledge Management System for forms and the CBA, and Fire Procedures. The result was an up‑to‑date, legally vetted policy manual accessible via a mobile app, better ongoing training and accountability, and quick, on‑scene guidance (for example, during a recent needlestick exposure). Greenfield reports they could not have built or maintained this system in‑house and that Lexipol has measurably improved decision‑making and consistency across the department.

Greenfield Fire Department

Jon Cohn

Chief