Case Study: Federalsburg Police Department achieves streamlined policy management and compliant online training with Lexipol

Federalsburg Police Department - Customer Case Study

Federalsburg Police Department, a 10‑officer agency in Maryland, faced fragmented paper policies, state requirements to post policies online, rapidly changing legislation, and a mandate that officers complete 21 hours of annual continuing education—challenges made worse when COVID canceled in‑person training. The department had subscribed to Lexipol’s Law Enforcement Policies & Training solution and PoliceOne Academy but the prior administration had not implemented the electronic system effectively.

Lexipol implemented its online policy management platform and PoliceOne Academy training, enabling Chief Mike McDermott to deploy a working, customizable policy document within 30 days, publish policies online, and give officers digital access in cars and on phones. PoliceOne Academy delivers accredited online courses (covering up to 18 of the state’s required hours), simplified assignment and reporting, increased officer course completions, and reduced training costs—outcomes Chief McDermott says function like adding a staffer and free up budget for advanced in‑person training.

Federalsburg Police Department

Mike McDermott

Chief