Case Study: Aurora (IL) Police Department achieves up-to-date, credible policies and increased officer trust with Lexipol

Aurora Police Department Policies That Build Credibility And Confidence

The Aurora Police Department, a 307‑officer agency serving over 200,000 residents in the western Chicago suburbs, struggled to keep policies current as legislation and case law evolved and Special Orders expired, creating inconsistencies and confusion. To address this, the department adopted Lexipol’s Illinois Law Enforcement Policies and Training solution to get its policy library up to date and establish a system for ongoing updates.

Lexipol supported Aurora with its subscription content, monitoring of law and case updates, and Implementation Services (including consultant Patrick Kane) to customize and roll out policies in phases with mandatory department training and officer feedback. As a result, Lexipol’s work reduced the department’s liability from outdated/conflicting policies, filled critical gaps (for example, a federally mandated lactation break policy), improved officer trust and policy credibility, and secured continued union and leadership buy‑in through retained Professional Services.

Aurora Police Department

Jack Fichtel

Commander