Case Study: Frankster reduces returns and boosts conversions with Levitate's Kiwi Sizing

Reducing Shopify Returns with Kiwi Sizing

Frankster, an Australian men’s shorts brand based in Melbourne, was struggling with sizing confusion that led to frequent returns and a frustrating shopping experience for customers. To address this, they turned to Levitate’s Kiwi Sizing Shopify app to provide clearer, more personalized size recommendations.

With Levitate’s Kiwi Sizing, Frankster was able to add easy-to-use size guides that improved the customer experience and helped shoppers choose the right fit with more confidence. The result was increased conversions, with more visitors selecting sizes and adding items to cart, along with reduced return rates and lower operational costs.

Frankster

Niels Hoeben

Frankster