Case Study: Coupa achieves 1,300+ new hires in one year with LeverTRM (Lever)

How LeverTRM Enables Coupa to Hire 1,300+ New Employees in One Year

Coupa Software, a global business-spend management platform experiencing rapid growth (34% revenue growth to $725M in 2022 and a current headcount of ~3,200), faced the challenge of scaling talent acquisition—aiming to grow headcount ~40% and fill roughly 1,300 positions in a year—while improving candidate experience and internal mobility after outgrowing its previous ATS.

Coupa implemented LeverTRM for Enterprise, a scalable ATS+CRM with a single candidate view, 21 automated workflows and key integrations (LinkedIn Recruiter, Slack, DocuSign, etc.), plus advanced analytics for DEI and hiring insights. The change sped up applications to three minutes, delivered 560 hires to date (projected 1,300 by year-end), improved candidate NPS (above the 70th percentile), and positioned the company to exceed 4,500 employees by year-end.

Coupa

Genil Washington

Senior Director of Global Talent Operations