Case Study: Ace Hardware improves procurement transparency and supplier management with Levelpath

Ace Hardware Cuts Through the Procurement Noise with Levelpath

Ace Hardware, a large retailer with over 5,800 independent stores, faced challenges with procurement transparency and efficiency. Their 16 distribution centers were disconnected from the process, and collaboration with the legal department was difficult. To better manage its complex indirect spend and fragmented supplier data, Ace sought a solution from Levelpath to streamline operations and enhance category management.

Implementing Levelpath’s procurement platform provided Ace Hardware with a centralized system for intake requests and real-time process tracking. The solution enabled improved transparency for its distribution centers and better collaboration with legal, while its AI capabilities transformed the RFP process. Levelpath helped Ace identify redundancy in its supplier base, leading to a 40% reduction in overlapping secondary suppliers. The platform is now used by over 15,600 employees, significantly streamlining procurement and allowing the team to focus on strategic initiatives.

Ace Hardware

Fraz Baig

Director of Category Management and Operations