Case Study: Sacramento Kings achieve a 3X increase in sales productivity with LevelEleven

Sacramento Kings Use LevelEleven to Increase Productivity

The Sacramento Kings engaged LevelEleven to motivate and better manage their ticket sales organization in the Sports & Entertainment industry. Facing the need to increase selling time and team engagement across a 150-person operation, they deployed the LevelEleven platform (a Salesforce AppExchange partner solution) to drive productivity and performance visibility.

LevelEleven implemented its performance-management platform to track activity, celebrate wins, and enable quick, user-friendly changes with hands-on support. The Kings saw measurable impact — salespeople spent 3X more time actually selling and the program earned a 10/10 Net Promoter Score — with the team reporting easier productivity management and immediate results from LevelEleven.

Sacramento Kings

Courtney Blake

Director of Ticket Sales