Case Study: New Castle County strengthens incident response readiness with LevelBlue

LevelBlue Helps Strengthen New Castle County’s Security Posture

New Castle County, DE, sought to formalize its cybersecurity incident response capabilities during a period of operational improvement and cloud migration. They engaged LevelBlue for its expertise in program and policy development to create a formal, tested incident response plan, processes, and a playbook.

LevelBlue provided a comprehensive solution that included the development of a formal incident response playbook and the execution of tabletop exercises for both technical and executive teams. This helped the county validate their plans, raise awareness, and clarify roles, ultimately enabling staff to react more quickly and effectively to reduce potential damage and system downtime.

New Castle County, DE

Michael Hojnicki

Chief of Technology and Administrative Services