Level365
6 Case Studies
Case Study: Webster & Garino LLC achieves better customer experience with Level365
A Level365 Case Study
Webster & Garino LLC Appeals For Better Customer Experience With Level365
Webster & Garino LLC, a law firm committed to client service, was dissatisfied with its previous large VoIP provider due to poor customer support and slow response times to service issues. The firm sought a better communications solution that mirrored its own dedication to client care and chose to partner with Level365 for its Unified Communications as a Service (UCaaS) platform.
Level365 provided a solution with a strong service commitment, answering support calls in under 15 seconds and resolving issues the same day. The results included reliable communications that allowed the firm to focus on its core legal services, peace of mind, and added flexibility from tools like the Mobile App. The vendor's month-to-month service with no long-term contracts was also a key advantage.
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