Case Study: Safeway Logistics improves efficiency with Level365 Unified Communications

Safeway Logistics saves thousands and speeds phone changes with Level365

Safeway Logistics, a provider specializing in the transportation and warehousing of high-value products, faced challenges with an obsolete on-premise phone system. The system required expensive technician visits for any changes and could not support the company's evolving communication needs. They turned to vendor Level365 for a new solution, selecting their Unified Communications as a Service (UCaaS) platform.

Level365 implemented a cloud-based UCaaS solution that allowed Safeway Logistics to make internal changes instantly via a web portal at no cost. This resulted in thousands of dollars in savings from eliminated maintenance fees and technician charges. The solution also improved efficiency with features like a mobile app for remote connectivity and seamless extension dialing between their Indianapolis headquarters and a new office in Fort Wayne.

Safeway Logistics