Level365
6 Case Studies
A Level365 Case Study
Sesco Group, an environmental consulting firm, faced significant challenges with its outdated, on-premise phone system. The archaic system was inflexible, requiring costly and time-consuming service technician visits for even the simplest changes, which hindered their growing and mobile workforce. To support a move to a new office, they turned to Level365 for a modern Unified Communications as a Service (UCaaS) solution.
Level365 implemented a cloud-hosted UCaaS platform, providing Sesco Group with a reliable system backed by dedicated support. The solution offered a web portal for easy, free self-management of changes and robust mobile apps for remote work. The results were immediate: Sesco Group gained immense flexibility and mobility, enabling a smooth office move and transition to hybrid work. They also avoided long-term contracts and ongoing rental fees, appreciating the month-to-month service and the ability to make changes instantly without paying a technician.