Case Study: Historic Indiana Town achieves lower communication costs with Level365 UCaaS

Historic Indiana Town cuts phone upgrade costs by 50% with Level365

a historic Indiana town was struggling with its outdated onsite phone system, which no longer met its communication needs. Their previous provider proposed a costly fiber upgrade and a $20,000 fee for a minor system update, along with recurring maintenance fees. The town sought a new solution to overcome these communication barriers and cost inefficiencies and found it with Level365's cloud-based Unified Communications as a Service (UCaaS) solution.

Level365 implemented its Hosted UC Service, which provided reliable voice service without expensive infrastructure upgrades. The result was that the town fully upgraded its phone system for half the cost of the previous provider's minor update. Level365's solution eliminated hidden fees, simplified budgeting, and removed the need for costly new equipment when adding locations or staff.