Case Study: Greater Indy Habitat for Humanity achieves reliable unified communications with Level365

Greater Indy Habitat For Humanity ends 2-week service outage with Level365

Greater Indy Habitat for Humanity, a nonprofit organization that builds homes and operates retail ReStore locations, was facing significant challenges with its previous VoIP provider. Issues included dropped calls, poor call quality, and unreliable voicemail, all exacerbated by unhelpful customer support and a burdensome porting process that left them without service for two weeks. This poor reliability was hindering their operations and creating frustration for their team.

Level365 implemented its Unified Communications service, ensuring a smooth and seamless porting process to avoid any service gaps. The solution provided reliable voice service along with advanced features like voicemail-to-email and a mobile app. As a result, Level365 delivered complete reliability with no dropped calls, immediate and friendly support, and the ability to seamlessly connect all four ReStore locations onto a single, easy-to-manage platform, providing Greater Indy Habitat for Humanity with peace of mind.

Greater Indy Habitat for Humanity