Level365
13 Case Studies
Case Study: Barrett & Associates Insurance Group achieves better support and reliable communications with Level365
A Level365 Case Study
Barrett & Associates Insurance Group improves phone support with Level365 and unlimited local & domestic calls
Barrett & Associates Insurance Group, a family-owned insurance agency, faced challenges with its outdated and unreliable on-premise phone system. Seeking to avoid high upfront costs and maintenance, the company evaluated cloud-hosted solutions. They were referred to Level365 by their IT provider, IndyTeleData, to find a modern Unified Communications as a Service (UCaaS) solution.
Level365 implemented its hosted UCaaS solution, which provided reliable voice service and advanced features like voicemail-to-email, a mobile app, and video collaboration. The result for Barrett & Associates was a significant increase in reliability and peace of mind. The solution offered seamless mobility for serving clients and was backed by Level365's exceptional ongoing support and maintenance, which the customer praised for its speed and effectiveness.
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