Case Study: Esri improves customer experience and development efficiency with Level Access VPAT reporting

Esri improves accessibility and development efficiency with Level Access

Esri, a leading global provider of geographic information system (GIS) software, faced the challenge of making its complex data visualization products accessible to all users and obtaining the necessary Voluntary Product Accessibility Template (VPAT) reports to prove compliance to its clients. To advance its product accessibility efforts and meet procurement requirements, Esri partnered with the vendor Level Access.

Level Access provided holistic product evaluations and actionable guidance, enabling Esri to generate standardized VPAT reports. The solution also included training for Esri's teams, empowering them to proactively incorporate accessibility into their development lifecycle. As a result, Esri improved the customer experience for all users, increased development efficiency by catching issues earlier, and gained a competitive edge by being able to clearly demonstrate its commitment to accessibility.

Esri