Case Study: CarMax accelerates inclusive design and accessibility with Level Access

CarMax reduces tech debt and speeds development with Level Access

The customer, CarMax, the largest used car retailer in the U.S., needed to ensure its rapidly expanding digital portfolio provided consistent and accessible user experiences for all customers. To meet this challenge, CarMax partnered with vendor Level Access to enhance its Horizon Design System, aiming to codify accessibility into its design and development processes from the very beginning.

Level Access provided expertise to help CarMax build accessibility directly into its design system components and documentation. The solution resulted in a faster development lifecycle, reduced technical debt, and ensured consistent, accessible experiences across all digital properties. Level Access also supported this initiative with role-specific training to embed accessibility values across CarMax's teams.

CarMax