Case Study: Aidoc achieves faster enablement and higher engagement with Letter AI

How Aidoc Embedded AI-Native Enablement into Daily Execution

Aidoc, a leading provider of AI-powered clinical decision support solutions, faced challenges scaling its enablement programs for its global growth teams. With lean resources, they needed a solution to provide consistent knowledge access and embed enablement directly into daily workflows, moving beyond rigid traditional tools. They partnered with vendor Letter AI to implement its AI-powered revenue enablement platform.

Letter AI provided a solution branded internally as AidocU, which integrated interactive learning pathways, an AI Agent, and dynamic knowledge hubs. This enabled Aidoc to create over 800 enablement assets and achieve a 97% user engagement rate. The solution resulted in a 95% reduction in time to find content, answered over 5,000 user questions via the AI Agent, and supported a 215% growth in users, making enablement a core part of daily execution.

Aidoc

Kaitlin Ziemer

Head of Revenue Enablement