Case Study: Hart Design and Construction achieves on-time project delivery and remote site oversight with LetsBuild

Hart Design and Construction - Customer Case Study

Hart Design and Construction, a UK developer and builder operating since 2005, struggled with costly programme overruns and poor visibility into site progress — one nine‑month project ran six months late, exposing the business to losses of more than £5,000 per week and potential liquidated damages that could push costs beyond £10,000/week. To address these risks and the difficulty of tracking progress from offsite, Hart adopted GenieBelt’s project collaboration platform.

GenieBelt provided real‑time programme updates, photo‑based evidence for invoices and an open collaborative system so teams stay aligned even if key staff leave. The vendor’s solution enabled remote monitoring, reduced the need for site visits, improved invoice control (no payment without photographic proof), and increased transparency so delays are flagged and acted on immediately — helping Hart avoid repeat severe overruns and costly payment errors.

Hart Design and Construction

Rory Hart

Director