Case Study: Mouse Tales Travel achieves streamlined client tracking and organized agency operations with Less Annoying CRM

Mouse Tales Travel - Customer Case Study

Mouse Tales Travel, run by Kimberly (joined full-time in 2010), needed a simple, customizable way to optimize client and reservation tracking and to organize agency operations as it scaled. To manage agents, independent contractors, suppliers, and targeted marketing segments while she shifted from salesperson to agency manager and trainer, Mouse Tales Travel turned to Less Annoying CRM (LACRM).

Less Annoying CRM was implemented as Kimberly’s daily operations hub: she built custom pipelines for Disney and other product lines, tracked agent rewards and training documentation, logged supplier contacts and revenue, and exported segmented contact lists for targeted campaigns (including Vacation.com Engagement). With LACRM’s ongoing customizability, Mouse Tales Travel maintains control over marketing lists and operational details while supporting more than $1M in annual travel sales, improving organization, scalability, and manager-level oversight.

Mouse Tales Travel

Kimberly

Mouse Tales Travel