Case Study: Hunkemöller transforms company values into action with Lepaya

Hunkemoller boosts training attendance to 80% with Lepaya

Hunkemöller, a leading European lingerie retailer with over 7,000 employees, faced the challenge of embedding its new organizational values consistently across its large, international workforce. The company needed a scalable learning strategy to translate these abstract values into concrete behaviors and ensure they were applied in daily work practices. To achieve this, Hunkemöller partnered with vendor Lepaya for a tailored upskilling program.

Lepaya designed a multi-layered training solution that combined in-person, online, and VR sessions with role-play exercises involving professional actors. This practical approach allowed employees at all levels to develop skills directly aligned with the company's values. The program achieved significant results, including an 80% attendance rate and a 9.0/10 satisfaction score. More importantly, it led to observable behavioral changes, with employees adopting new feedback and coaching practices that reflect Hunkemöller's cultural values.

Hunkemoller