Case Study: Radisson Hotel Group achieves faster, lower-cost SAP transformation with Lemongrass

Radisson Hotel Group Accelerating SAP Modernization in Hospitality with Lemongrass and AWS

Radisson Hotel Group, a leading hospitality brand, faced significant challenges with its SAP systems hosted in an inflexible and costly SAP HEC environment. The platform hindered growth with limited visibility, high operational expenses, and an inability to support innovation. Partnering with vendor Lemongrass, Radisson sought to modernize its digital backbone and migrate to a more agile cloud solution.

Lemongrass executed a complete migration to AWS in under six months, dramatically reducing forecasted cutover downtime from 18 hours to just 4. The solution provided Radisson with a 99% stabilized environment, significantly lower total cost of ownership, and the agility to scale services on demand. With support from Lemongrass, Radisson established a future-ready foundation for AI and automation, transforming its IT operations from maintenance-focused to innovation-driven.

Radisson Hotel Group

Carlos Violero

Head of SAP BASIS Operations