Case Study: Forvis Mazars accelerates onboarding across 7 apps with Lemon Learning

Forvis Mazars onboarded 4,500 employees across 7 apps with Lemon Learning

Forvis Mazars, a global audit and consulting firm, faced a challenge in onboarding its 4,500 employees due to high turnover and an over-reliance on slow, 80-slide PowerPoint presentations. Their outdated training method was rigid and poorly suited for a digital workforce, making it difficult to keep pace with the business. To address this, they partnered with vendor Lemon Learning to implement a more effective digital adoption solution.

Lemon Learning provided a platform for creating in-app guidance and interactive walkthroughs directly within Forvis Mazars' seven core applications, including Salesforce and ServiceNow. This solution enabled faster, contextual training at the moment of need. The results included a significant decrease in support requests, more autonomous users, and the ability to produce new training content in just two weeks. Lemon Learning helped Forvis Mazars completely eliminate PowerPoint from its onboarding flow and efficiently support thousands of employees.

Forvis Mazars