Case Study: No.8 Tours achieves 43% growth in sold tours with Lemax

No.8 Tours boosts sold tours by 43% with Lemax

No.8 Tours, a New Zealand-based tour operator specializing in excursions for seniors, faced the challenge of managing its unique tours manually through giant spreadsheets that covered both itineraries and costing models. This process was hindering their ability to scale the business and improve service quality. To overcome this, they turned to the vendor Lemax and implemented its travel software solution to automate and streamline their core operations.

By implementing Lemax, No.8 Tours automated its key processes for product development, sales, and administration, which greatly improved efficiency and resource management. This solution was particularly vital for seamlessly handling a large number of cancellations and rescheduling during the COVID-19 lockdown. The measurable impact was significant, resulting in a 43% growth in the number of tours sold and contributing to a 20% year-over-year profit increase for the business.

No.8 Tours