Case Study: Luxury Slovenia achieves faster, automated operations and unified business visibility with Lemax

Luxury Slovenia automated their core operations and reduced time spent on administration – a better experience for their Customers and Partners

Luxury Slovenia, a Slovenia-based luxury DMC and Virtuoso member with 20+ years in high-end travel, faced fragmented tools, manual processes, and no clear sales or operations overview—hindering same-day responses to agents, forecasting, and scalable growth. After a two-year search they chose Lemax, adopting Lemax’s complete cloud-based travel management solution to digitalize core processes and enable faster, more accurate service.

Lemax implemented a full-suite system (accommodation, tours, transfers, B2B/B2C sales, Automated Actions, itinerary builder and payment links) that centralized products, automated communications and payments, and provided a unified business dashboard. As a result, Luxury Slovenia significantly reduced retyping errors and administrative time, improved cash flow with automatic payment updates, gained real-time visibility across sales and operations, and accelerated supplier and client communication—enabling faster responses, data-driven decisions, and easier scaling.

Luxury Slovenia

Mattej Valencic

Founding Partner